Reference

starwin77 Privacy Policy: What We Collect and Why

The starwin77 Privacy Policy sets out exactly which personal details we collect when you open an account, make a deposit via DANA, OVO, GoPay or QRIS, and contact…

Account Data ProtectedDANA & OVO Details SecuredCookie Consent ControlsRetention Policy ExplainedContact Rights Available
starwin77 starwin77 Privacy Policy: What We Collect and Why
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about the data we hold, want to correct inaccurate account information, or need to request deletion of your records, our support…

Live Chat Connect through the live chat widget on our site.
Email Support Send your privacy query or data-correction request to our support address.
Account Help Centre Log in and navigate to Account Settings, then select Privacy and Data.
DATA HANDLING STANDARDS

Six Ways We Protect and Manage Your Information

From the moment you complete phone verification at registration through every QRIS or virtual account deposit you make, your data passes through encrypted connections.

Encrypted Storage

All account credentials and payment references — including DANA wallet IDs and bank transfer records — are stored using industry-standard encryption. Plaintext credentials are never written to our servers.

Cookie Consent

We use functional and analytics cookies to remember your login session and track lobby navigation. A cookie banner appears on your first visit so you can accept, reject or adjust non-essential cookies at any time.

Data Retention Schedule

Account records are retained for as long as your account remains active and for a defined period after closure, as required by applicable regulations. After that window, personal data is permanently deleted from our systems.

Access Controls

Only authorised support and compliance staff can view your account data, and only when handling a verified request or a formal review. Access logs are reviewed regularly to detect any unusual activity.

Third-Party Limits

Payment processors such as those handling GoPay and OVO transactions receive only the minimum data necessary to settle your deposit or withdrawal. We do not share browsing behaviour or game history with advertisers.

Your Right to Correct or Delete

You can request a copy of the data we hold about you, ask us to correct inaccuracies, or request deletion of your account records. Submit requests via live chat or the Account Settings panel; eligibility depends on local law.

Common Questions About Our Privacy Policy

The questions below cover what our Privacy Policy means for your day-to-day account use on starwin77 — from how we handle QRIS payment data to how you can ask us to remove your records. If your question is not listed here, reach out via live chat for a direct answer from our support team in Surabaya operating hours or any time around the clock.

We collect your name, email address, mobile phone number and payment details such as your DANA or OVO wallet ID. Phone verification is required before account access is granted, so we also hold the number used during that step.

Payment references from QRIS, bank transfers via BCA, BRI or Mandiri, and virtual account numbers are stored in encrypted form. We share only the data your payment processor requires to clear the transaction — nothing more.

We retain your records for a set period after account closure as required by applicable regulation. Once that retention window closes, your personal data is permanently deleted from our systems.

Yes. Submit a data-access request through live chat or by navigating to Account Settings and selecting Privacy and Data. We will compile your records and respond within five working days, where local law permits.

No. We do not sell, rent or share your personal information or game history with advertisers or unrelated third parties. Data sharing is limited to payment processors and compliance requirements only.

Functional cookies keep your login session active; analytics cookies help us understand which lobby areas you visit. A consent banner on your first visit lets you accept or decline non-essential cookies, and you can change that choice at any time in your browser settings.

Reach our support team via live chat 24 hours a day or send an email with your account details. For formal data-correction or deletion requests, use the Account Settings panel. Response times are within one business day for acknowledgement.